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Advisory Board.
Four of the very best supporting you through the tactical, operational, and strategic response to any crisis, anywhere in the world, at any momet.
the why
A second opinion could save you millions.
We are only human. The high intensity response to an event can challenge the best of us; understandably mistakes happen. With the Fixinc Advisory Board, we aim to reduce those mistakes, provide the highest level of support and advice, and help you and your people make confident decisions. The on-call Advisory Board will provide you the next level of tactical, operational, and strategic response.
the how
Clever technology.
Impressive response times.
The members of your dedicated Advisory Board are rostered on with two layers of backup consultants for each discipline. We use F24 to activate specific client alarms which automatically shares your location, incident details, and documents with the Advisors. While the Facilitator is connecting with you, a review of the situation and preparing your initial response is already well underway.
Activate the Advisory Board within 30 seconds
Have our Facilitator on the phone as soon as 1 hour
Be in a virtual meeting with your Advisors within 12 hours
Covering Tactical, Operational, and Strategic.
The four advisors focus on the three core activities of corporate resilience and the response to an incident. Each comes with specialised disciplines and skillsets that add value to their relevant level of expertise. Our job is to find ways to get you back to business-as-usual as efficiently and effectively as possible.
01.
Business as usual
Our aim is to get you there as quickly as possible.
02.
planning
If we do the work now, we can better respond when it counts.
03.
response
When it matters, we're there ready to get you through.
Minimal steps for you.
Focused response from us.
steps to activation
There are five core steps to an activation of the Advisory Board. They are kept concise, but structured to ensure effeciency and control in any event.
01.
Activate
Either head to your private Fixinc client Portal and press the 'Activate Board' button, call / text a dedicated number, or email us. Once confirmed, your dedicated facilitator is notified via an automated high-priority alarm.
The portal will ask a series of questions including the location of the incident, the type, supporting details, your team members you are involving in the response, and the opportunity to upload documents.
02.
Confirmation
Your Facilitator will reach out to you and confirm the details of the event. Once confirmed, our timer begins on your allocated subscription amount. Time used is trackable in real-time via your Portal.
The regionally placed Advisors are notified by Fact24 via phone call, text, email and push notification.
Selected Advisors will now review the initial details of the incident, review your previously uploaded response documents, and prepare some actions in preparation for a SITREP meeting.
03.
Colloberate
When necessary, your Facilitator will set up group virtual conferences. There is no limit on these and they are available 24/7. It will be the main method used to communicate with you. In these calls, we may invite some or all of the Advisors to provide their pre-determined advice to you.
As the incident evolves and with it, your response, Fixinc will continually monitor the event and will be available through every decision you make. A direct phone line and virtual meeting link is available during the entire activation.
In some cases, clients simply want a second opinion on a statement or a simple confirmation on a response. In any case, there is no limitation to what you activate the Board for. Your Facilitator is there to discuss this with you.
04.
On-going support
Some serious incidents can go on for days, weeks, or even months. All Advisory Board members are available for ongoing, hourly support should your allocated subscription hours expire. We will notify you once your hours are used, and support is paused until you're ready to move forward on an hourly model.
Not all incidents need the full support of the Board. Therefore, our Facilitator will suggest a relevant, individual Advisor to continue to work with you. This Advisor will support you for an unlimited period and in some cases, can even work on site.
Ongoing hourly support by any number of individual Advisors is calculated and invoiced every month. Hourly rates are determined per basis.
05.
Closure
It's your decision on when to close the event. Your Facilitator will reach out to finalise details and in some cases recommended standing down the Advisors early.
All subscribers receive a post-incident summary through F24, detailing our actions and advice to you. Additionally, we provide Platinum subscribers suggestions and feedback on how your organisation responded to the incident.
Fixinc also has the capability to manage multiple, concurrent incidents whether they are your own, or other subscribers.
Assurance document
Subscribers to the Advisory Board can download the Fixinc Assurance Documentation. Specifically designed to be shared with your stakeholders, clients, and even insurance underwriters. This document acts as evidence of your coverage with us.
Detailing date and time of premium coverage
Details of the disciplines and support you are covered for
Status of your post incident reviews and / or annual review
Activation SLAs, management of event, and technology solutions
Signature and date verification by Fixinc with contact details
Register and see how the Advisory Board can support you during a crisis.
Over a 30 minute phone call, we can tell you whether this service is right for your type of organisation and threat landscape.
